Your Privacy Is Our Responsibility
This policy provides a complete overview of how your personal information is collected, stored, and protected at ccb66.
This privacy policy applies to the ccb66 platform. By using our website, you confirm that you have read and agreed to this policy. For any questions, contact us at [email protected].
1Introduction & Purpose of This Policy
ccb66 is a secure and reliable online gaming and betting platform for users in Bangladesh. We believe that protecting your personal information is one of our core responsibilities. The purpose of this privacy policy is to clearly inform you about what data we collect, how we use it, and how well we protect it.
This policy applies when you visit the ccb66 website, create an account, play games, make financial transactions, or contact our customer support. This policy applies equally to all users.
2What Information We Collect
We collect information in several ways — directly from you and automatically while you use the platform. A detailed breakdown of the information collected is provided below.
2.1 Personal Identification Information
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID or passport number (for identity verification)
- Residential address
2.2 Financial Information
- Mobile number linked to bKash, Nagad, Rocket, or Upay account
- Bank account details (for bank transfers)
- Transaction history — records of deposits and withdrawals
2.3 Gaming Activity Information
- Play history, bet amounts, and results
- Session duration and login details
- Records of bonus and promotion usage
- Preferred game categories and user behavior patterns
2.4 Automatically Collected Information
- IP address and device type
- Browser type and operating system
- Cookie and session data
- Site navigation details — which pages were viewed and for how long
3Purpose of Using Your Information
ccb66 uses your information only for legitimate and necessary purposes. Your data is not used for any reason other than those listed below.
- Account Management: To handle registration, login, and account security.
- Identity & Age Verification: To ensure that only users aged 21 or above can use the platform.
- Processing Financial Transactions: For deposits, withdrawals, and bonus distribution.
- Customer Support: To provide assistance via live chat and email.
- Fraud Prevention: To maintain security by detecting unusual transactions or suspicious activity.
- Responsible Gaming: To monitor user behavior, identify potential issues, and provide support.
- Platform Improvement: To enhance user experience and resolve technical issues.
- Legal Compliance: To comply with applicable laws and regulations.
4Information Sharing & Disclosure
ccb66 does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in specific circumstances.
4.1 Service Providers
We use trusted third-party services to operate the platform — such as payment processors (bKash, Nagad, Rocket, Upay, and bank transfer services), game software providers, and technology infrastructure providers. These partners may only use the information under contract and for specified purposes.
4.2 Legal Obligations
We may be required to disclose information in response to a court order, a valid request from an investigative authority, or applicable law. In such cases, we will not provide any information beyond what is legally required.
4.3 Security & Fraud Prevention
Information may be shared with relevant authorities when necessary to protect the security of the platform and prevent fraud. This is done in the interest of all users.
5Data Protection Methods
ccb66 uses internationally recognized security measures to protect your information. Our technical and organizational safeguards are described below.
- SSL Encryption: All data transmitted between you and our servers is protected by SSL (Secure Socket Layer) encryption.
- Firewall & Access Control: Only authorized personnel have access to specific data.
- Password Hashing: Your password is never stored in plain text — it is protected using advanced hashing methods.
- Regular Security Audits: Our systems undergo regular security audits.
- Data Backup: Regular backups are taken to keep your information securely stored.
Important: No method of transmitting data over the internet can be guaranteed as completely secure. However, ccb66 is committed to ensuring the highest level of protection. It is your responsibility to keep your account password confidential and to log in only from authorized devices.
6Cookies & Tracking Technologies
ccb66 uses cookies and similar technologies to improve the functionality of the platform and make your experience smoother.
6.1 Types of Cookies
- Essential Cookies: Required for login sessions and security. Without these, the site will not function properly.
- Functional Cookies: Used to remember your preferences (such as language selection).
- Analytical Cookies: Collect information about site usage to help improve the platform.
6.2 Cookie Controls
You can manage cookies by changing your browser settings. However, disabling essential cookies may prevent you from using some features of the site.
7Data Retention Period
We retain your information only for as long as necessary. All data is kept while your account is active. Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, or fraud prevention purposes.
Financial transaction records are kept for the period required by applicable law. Once the required period has passed, data is securely deleted or anonymized.
8Your Rights
As a user of our platform, you have certain important rights regarding your own information.
- Right to Access: You can contact us to find out what information we hold about you.
- Right to Rectification: If any of your information is incorrect, you can request a correction.
- Right to Erasure: In certain circumstances, you can request that your information be deleted. However, some information may not be possible to delete due to legal obligations.
- Right to Object: You can object to the use of your information for specific purposes.
- Right to Data Portability: You have the right to receive your information in a structured, commonly used format.
To exercise these rights, email [email protected] or contact us via our 24/7 live chat.
9Protection of Minors
ccb66 is for users aged 21 and above only. We do not intentionally collect information from minors. If we are informed that a minor has provided their information, we will immediately delete that data and close the associated account.
Parents are requested to contact us immediately at [email protected] if they believe their child is using the platform.
10Third-Party Links & Services
The ccb66 platform may contain content from third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others). These third parties have their own privacy policies, and they are responsible for information collected through their services. We cannot guarantee the data protection practices of third parties.
Payment services — bKash, Nagad, Rocket, Upay, and bank transfers — operate under their own security policies. These services process your financial information directly during transactions, and ccb66 does not store those complete financial details.
11Changes to This Policy
ccb66 reserves the right to change, revise, or update this privacy policy at any time. When changes take effect, the updated version will be published on this page and the "Last Updated" date at the top will be changed.
For significant changes, we will make an effort to notify you by email or through the platform. Continued use of the platform after any changes means you have accepted the updated policy.
We therefore advise all users to visit this page regularly and stay familiar with the latest version of the policy.
12Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team will review your request appropriately.
- Email: [email protected]
- Live Chat: Active 24 hours a day, 7 days a week
- Language: Support available in both Bengali and English
We aim to respond to all requests. For information on responsible gaming, please visit our Responsible Gaming page. To learn about our general rules, please read the Terms & Conditions page.